How can I get an increase in credit limit?

You are guaranteed a minimum credit limit of $500 when opening a new account with Crown Jewelers. You may also qualify for credit limits of up to $2000. There are two ways you can qualify for a higher credit limit.

1. By making higher monthly payments on an already established account. (For example If your average monthly payments on your account is of $50 over the prior six months, you will be eligible for a credit limit of $1000). OR

2. By making higher down payments.

To request an increase in credit limit please use the contact form on Your Account page.

Yes, if your account ever goes delinquent we not only reserve the right to close or place a hold on your account, but upon your bringing it current we may increase the down payment and/or reduce the credit limit.

Will I receive a statement?

Yes, you will be mailed a statements every month, however not receiving a statement does not exempt you from making your payments, you must always pay on time.

There is a minimum payment due once every month on or before last day of every month.

Your minimum monthly payment is $25 or 5% of your account balance, whichever is more, plus any past due amount from prior month(s).

You can pay online or mail your payments to Crown Jewelers Inc.

P.O. Box 155100
Fort Worth, Texas 76155-0100

Simply use the form provided on Your Account page and submit it online. 

Can I charge shipping, and handling to my Crown Jewelers account?

No, at this time you must pay shipping and handling charges, using a major credit card at the time of check out, or send it by mail. 

What are some of the reasons one may not qualify for an account?

Reason for not qualifying for an online account may be one or more of the following

• Home phone is a cell phone number.

• We found your email address to be incorrect or is not a private email address (used by more than one person).

• One or more of the phone numbers are not working or could not be
  positively verified.

• We were unable to verify your employment.

• We were unable to positively verify that the information on the application is of the person applying. (do not apply for others)

• We were unable to positively verify nearest relative information.

• Home and work phone number are the same.

• Home and nearest relatives phone numbers are the same.

• Your employer does not allow us to contact you at work and we must have a phone number at your work where you can be reached.

• We could not positively verify your social security number.

• You are not 18 yrs of age.

• You already have an account with Crown Jewelers.

• We could not positively verify your home address.

• We need an address other than a Post office box.

*Crown Jewelers reserves the right to modify or discontinue their credit program, if they deem necessary, at any time without giving up any of their rights.

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